Contact Us
Have a question about your account, a tip, or anything else? We are here to help. Reach out and we will get back to you as soon as we can.
Get in Touch
Response Time
We aim to respond within 24 hours on business days. During peak sporting weekends, replies may take a little longer.
Common Questions
Before reaching out, you might find your answer on one of these pages:
Send a Message
This form is not yet connected — please email us directly at info@tiplogic.io in the meantime.
Before You Reach Out
Here are answers to the most common questions we receive. Checking these first may save you time waiting for a reply.
How do I reset my password?
Click the "Forgot password" link on the sign-in page and enter the email address associated with your account. You will receive a reset link within a few minutes. If the email does not arrive, check your spam folder or contact us for assistance.
Can I get a refund on a premium tip?
Because tips are digital content that is accessible immediately after purchase, all sales are final once the content has been viewed. If you experience a technical issue that prevents you from accessing a purchased tip, please email us and we will resolve it promptly.
How do I cancel my subscription?
You can cancel your premium subscription at any time from your account settings page. Your access will continue until the end of your current billing period. No further charges will be made after cancellation. If you have trouble cancelling, send us an email and we will take care of it for you.
I found an error in a tip or track record. What should I do?
We appreciate feedback that helps us maintain accuracy. Please email us at info@tiplogic.io with details of the issue, including the tip in question, and we will investigate and correct any errors as quickly as possible.